Sivanaden "Kevin" Pawaray
Port Louis
Summary
Seasoned Enterprise Sales Manager with significant experience in driving sales and managing large-scale accounts. Strengths include strategic planning, team leadership, and relationship building. Proven track record of implementing successful sales strategies and exceeding revenue targets. Skilled at fostering client relationships, identifying opportunities for growth, and negotiating contracts to maximize profitability while maintaining high levels of customer satisfaction.
Overview
23
23
years of professional experience
Work History
Enterprise Sales Manager
PEACH PAYMENTS LTD
Moka
11.2021 - Current
- Oversaw a portfolio of enterprise accounts across multiple sectors, generating over $5M in annual revenue.
- Drove significant sales increase by developing and implementing impactful strategic plans.
- Facilitated collaboration among internal teams to ensure smooth client support delivery.
- Presented sales pitches resulting in acquisition of significant clients including Sicom and Emtel.
- Developed strategies based on market opportunities and trends.
- Oversaw prospects pipeline from initial contact to deal closure.
- Delivered mentorship and support to junior staff.
- Analyzed operational records and reports to forecast sales.
Sales Manager
MYCART CO LTD
Port Louis
09.2018 - 10.2021
- Managed a sales team of 4 and achieved a 100% success rate in meeting quarterly sales targets.
- Develop and implement sales strategies resulting in a 36% increase in revenue.
- Implement and utilize analytics to track sales trends and identify opportunities for growth.
- Collaborate with cross functional teams to ensure customer satisfaction and long-term loyalty.
- Conduct extensive online research, always understanding marketing and sales strategies from all major e-commerce retailers.
- Provided coaching and feedback to staff on an ongoing basis in order to improve job performance.
Duty Manager
SERVECALLS LIMITED
Port Louis
05.2017 - 08.2018
- Demonstrated success in leading a team of customer service representatives to consistently exceed customer service goals.
- Developed and implemented customer service initiatives that improved customer satisfaction by 20%.
- Oversaw the migration to HubSpot, part of a strategy to improve customer satisfaction.
- Successfully trained and developed new staff members on company policies and procedures.
- Resolved customer complaints in a professional manner, leading to improved customer retention rates.
Operations Manager
INTELLISKILLS SDN BDH
Kuala Lumpur
07.2016 - 02.2017
- Directed all activities associated with training events involving setup, travel logistics, hotel arrangements, booth management, client receptions, guest list organization, accommodation coordination, presentation delivery, and itinerary planning across remote and on-site formats.
- Oversaw and led sales team of 12 staff to achieve organizational targets and KPIs.
- Directed weekly team meetings regarding upcoming and active events, mitigated logistical obstacles via coordinated efforts with multiple departments.
- Cultivated and strengthened successful partnerships with vendors, hotels, and media outlets.
Corporate Sales Executive
JFPS GROUP
Kuala Lumpur
06.2013 - 06.2016
- Generated leads through cold-calling and online research of prospective customers.
- Established long-term relationships with key accounts by delivering exceptional customer service.
- Identified potential clients, developed relationships, and contacted key decision makers.
- Closed sales consistently by leveraging strong client rapport and extensive product knowledge.
- Followed up post-sale to assess satisfaction and provide ongoing support for brand loyalty.
- Established long-term relationships with key accounts by delivering exceptional customer service.
- Participated in weekly strategy meetings to align initiatives with senior management team goals.
SALES MANAGER
AD LIB RECORDS
Kuala Lumpur
01.2004 - 12.2010
- Elevated to oversee and direct sales team of 10 individuals in reaching sales objectives.
- Created strategies to develop and expand existing and new customer bases.
- Coordinating and structuring daily operations to maximize all opportunities.
SALES Executive
AD LIB RECORDS
Kuala Lumpur
08.2002 - 12.2003
- Achieved RM 10,000 monthly sales target.
- Executed proper processing and deliveries of orders to record shops and retailers.
- Followed upon payment.
- Maintained good relationship with customers.
Education
Executive MBA -
LEEDS BECKETT UNIVERSITY
Postgraduate Diploma - Strategic Management and Leadership
PEARSONS COLLEGE
High School Diploma -
College De La Confiance
Beau Bassin, MauritiusSkills
- Sales leadership and management
- Strategic planning and analysis
- Relationship building and negotiation
- Cross-functional collaboration
- Sales forecasting and proposal writing
- Account management and business acumen
References
References available upon request
Languages
English
First Language
French
Upper Intermediate (B2)
B2
Timeline
Enterprise Sales Manager
PEACH PAYMENTS LTD
11.2021 - Current
Sales Manager
MYCART CO LTD
09.2018 - 10.2021
Duty Manager
SERVECALLS LIMITED
05.2017 - 08.2018
Operations Manager
INTELLISKILLS SDN BDH
07.2016 - 02.2017
Corporate Sales Executive
JFPS GROUP
06.2013 - 06.2016
SALES MANAGER
AD LIB RECORDS
01.2004 - 12.2010
SALES Executive
AD LIB RECORDS
08.2002 - 12.2003
Executive MBA -
LEEDS BECKETT UNIVERSITY
Postgraduate Diploma - Strategic Management and Leadership
PEARSONS COLLEGE
High School Diploma -
College De La Confiance
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