Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Social Skills Competences
Timeline
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Rubeena Mumooa Gokhool

Forest-Side,Curepipe

Summary

Dynamic Human Resources Assistant at Phoenix Beverages Limited, adept at enhancing employee satisfaction through effective surveys and exit interviews. Recognized for strong communication and problem-solving skills, I excel in fostering collaboration and ensuring compliance with regulations, contributing to a harmonious workplace environment.

Overview

11
11
years of professional experience

Work History

Human Resources Assistant

Phoenix Beverages Limited
Pont Fer
08.2023 - Current
  • Ensured compliance with applicable laws such as Equal Employment Opportunity regulations.
  • Supported HR projects, such as employee satisfaction surveys and exit interviews.
  • Responded to internal and external HR-related inquiries or requests.
  • Coordinated communication with external partners like insurance vendors and recruitment agencies.
  • Provided administrative support for HR projects and initiatives.

Office Clerk

Vocational Training Institute LTD
05.2019 - 06.2023
  • Typing, editing routine memos, fillings records, answering phone, transferring calls, data processing.

Traineeship as transaction processor

Accenture
12.2017 - 12.2017
  • Performing processing tasks such as data entry, scanning, mail sorting and correcting error in billings.

Insurance advisor

National Insurance Company
06.2017 - 09.2017
  • Seeking out new clients and explaining types of coverage they may find helpful.
  • Helping customers file and receiving financial compensation for their loss.

PRE PRIMARY TRAINEE TEACHER

Titeuf Kiddy Garden
08.2016 - 04.2017
  • Taking responsibility for the progress of the class.
  • Motivating pupils and maintaining discipline.
  • Organising the classroom and learning resources.

PART TIME CUSTOMER SERVICE AGENT

Tote Lepep LTD
03.2014 - 12.2015
  • Interaction with company's customers to provide them with information and address inquiries regarding our services.
  • In addition, dealing with and helping customer in resolving customer complaints.

Education

Spanish Language for business -

WEBSUN ACADEMY
01.2018

HIGHER SCHOOL CERTIFICATE -

SCHOOL
11.2012

School certificate -

11.2010

Universal ICT Education Programme -

01.2008

Skills

  • Good writing and communication skills
  • Strong customer service skills
  • Work ethic
  • Honesty and loyalty
  • Ability to work in harmony with co-workers
  • Motivation
  • Social skills
  • Problem-solving skills
  • Ethical behavior
  • Social interpersonal skills
  • Strong sense of multiculturalism
  • Self-management
  • Professionalism

Hobbies and Interests

  • Hiking
  • Gardening
  • Reading
  • Sports
  • Watching movies and TV shows
  • Do it yourself

Social Skills Competences

  • Ability to communicate in difficult situations
  • Problem solving skills
  • Ethical behaviour
  • Social interpersonal skills
  • Strong sense of multiculturalism
  • Self management
  • Professionalism

Timeline

Human Resources Assistant

Phoenix Beverages Limited
08.2023 - Current

Office Clerk

Vocational Training Institute LTD
05.2019 - 06.2023

Traineeship as transaction processor

Accenture
12.2017 - 12.2017

Insurance advisor

National Insurance Company
06.2017 - 09.2017

PRE PRIMARY TRAINEE TEACHER

Titeuf Kiddy Garden
08.2016 - 04.2017

PART TIME CUSTOMER SERVICE AGENT

Tote Lepep LTD
03.2014 - 12.2015

Spanish Language for business -

WEBSUN ACADEMY

HIGHER SCHOOL CERTIFICATE -

SCHOOL

School certificate -

Universal ICT Education Programme -

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Rubeena Mumooa Gokhool