Summary
Overview
Work History
Education
Skills
Certification
Music & Walking in Nature
Languages
Timeline
Barista
Praveena Mutty

Praveena Mutty

Quatre Bornes

Summary

HR Officer at Bonne Terre Management Co. Ltd, adept in organizational development and employee relations, significantly enhancing workforce productivity and morale. I am able and still learning to develop an excellent way to understand employees, to help them to be more productive. And also helping them to work in a safe and healthy environment.

Overview

15
15
years of professional experience
1
1
Certification

Work History

HR Officer

Bonne Terre Management Co. Ltd
06.2018 - Current
  • Maintained accurate personnel records, ensuring privacy standards were met in accordance with relevant regulations.
  • Coordinated new hire onboarding, completing background checks and reference checks to complete screenings.
  • Managed employee benefits programs, ensuring timely enrollment and accurate recordkeeping.
  • Supervised job interviews and conducted exit surveys to verify compliance with HR best practices.
  • Facilitated employee relations, benefits administration and performance management initiatives to support workforce needs.
  • Ensured compliance with labor laws and regulations through diligent review of company practices and policies.
  • Processed paperwork and hiring details for promotions and lateral position changes.
  • Conducted thorough performance evaluations to identify areas of improvement and provide constructive feedback to employees.
  • Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues.
  • Developed comprehensive training programs to enhance employee skillsets and productivity levels.
  • Organized regular team-building events to promote camaraderie among employees and boost morale.
  • Drafted and documented employee handbook and company policies to reduce compliance risks.

Shop Attendant

Happy Goods Ltd
01.2018 - 06.2018
  • Aided customers with inquiries regarding products, store promotions, or special offers to enhance their shopping experience.
  • Provided excellent customer service, consistently receiving positive feedback from customers.
  • Enhanced customer satisfaction by providing friendly and efficient service at the register.
  • Collaborated with management to implement promotional displays that led to increased sales figures for targeted items.
  • Contributed to team-building efforts by collaborating with coworkers on tasks and initiatives.
  • Reduced inventory discrepancies by conducting thorough and accurate merchandise counts.
  • Ensured customer safety by promptly addressing spills, obstructions, or other hazards in the store area.
  • Maximized shelf space utilization by strategically organizing products for ease of access and visibility.
  • Managed restocking activities efficiently, ensuring timely availability of items for purchase during peak hours.

Teller

Play On Line Ltd
02.2009 - 10.2017
  • Dealing with difficult clients
  • Placed bets for customers.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Processed customer transactions promptly, minimizing wait times.
  • Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival.
  • Prepare bankinh

Education

No Degree - Accounting

Renascence College, Curepipe
Curepipe, Mauritius

Skills

  • Integrity
  • Self- motivated
  • Flexibility
  • Problem solving
  • Patient

Certification

  • Certificate of Attendance in First Aid
  • Recognition for completion of Workshop on "The Workers' Rights Act 2019 - A legal and Practical Analysis.
  • Certificate of Attendance on Conflict Management Skills.
  • Certificate of Attendance on Standard Business Processes & Workflow & SOP Training.



Music & Walking in Nature

I'm actually very amazed with the 90s music and am very passionate with nature. I love walking in the woods, listening to the birds chirping and like sitting near lakes & rivers.

Languages

Creole
Native language
French
Intermediate
B1
English
Upper intermediate
B2
Hindi
Upper intermediate
B2

Timeline

HR Officer

Bonne Terre Management Co. Ltd
06.2018 - Current

Shop Attendant

Happy Goods Ltd
01.2018 - 06.2018

Teller

Play On Line Ltd
02.2009 - 10.2017

No Degree - Accounting

Renascence College, Curepipe
Praveena Mutty