Pawan Kumar Sachdeva
Quatre Bornes
Summary
Experienced Loan Administrator with in managing loan processes for financial institutions. Strong grasp of loan servicing, customer service, and compliance regulations. Demonstrated ability to streamline operations, ensuring efficiency and accuracy. Proven track record of building strong relationships with clients and colleagues alike, positively impacting overall productivity and customer satisfaction.
Overview
14
14
years of professional experience
Work History
Loan Administrator
secure Loan associates
Ludhiana
01.2020 - 06.2024
- Submitted loan applications to the underwriting department for review and approval process.
- Reviewed credit reports and financial information to evaluate the creditworthiness of applicants.
- Maintained accurate records in the computer database system during the loan origination process.s.
- Reviewed loan applications for accuracy and completeness.
- Provided excellent customer service while responding promptly to inquiries from applicants, lenders, and brokers.
Relationship Manager
reliance securities ltd
Patiala
06.2013 - 01.2020
- Developed and maintained strong relationships with clients to ensure satisfaction and loyalty.
- Resolved escalated customer issues efficiently and effectively within established timelines.
- Managed daily operations, including scheduling appointments, coordinating meetings, and preparing agendas.
- Ensured that customer data was kept confidential at all times by applicable laws and regulations.
- Maintained accurate records of all transactions related to insurance policies.
- Facilitated dispute resolution between customers and insurance providers when necessary.
- Participated in training programs designed to enhance theknowledge base in areas such as underwriting, sales, product development.
Helath Assurance Officer
ICICI Prudential Life Insurance
Patiala
08.2010 - 05.2013
- Generated leads through networking, cold calls, and email campaigns.
- Developed strategies to increase sales and market share.
- Built relationships with key clients through regular contact.
- Identified customer needs and developed customized solutions.
- Prepared weekly reports summarizing current sales performance metrics.
Education
Bachelor of Commerce - Business Administration And Management
Punjabi University
Patiala06-2006
Skills
- Portfolio Management
- Loan Servicing
- Credit analysis
- Loan Processing
- Loan Documentation
- Dependable and Responsible
- Recordkeeping
- Data Entry
Languages
English
First Language
hindi
Proficient (C2)
C2
French
Beginner (A1)
A1
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Interests
Playing cricket and chess
Timeline
Loan Administrator
secure Loan associates
01.2020 - 06.2024
Relationship Manager
reliance securities ltd
06.2013 - 01.2020
Helath Assurance Officer
ICICI Prudential Life Insurance
08.2010 - 05.2013
Bachelor of Commerce - Business Administration And Management
Punjabi University
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