CIVIL STATUS SUMMARY OF EDUCATIONAL QUALIFICATIONS
Overview
8
8
years of professional experience
Work History
Expert & Coach, Supervisor, Claims handler
Allianz Worldwide Partners
01.2015 - 01.2018
Telemarketing and Technical Support
Eurocrm ltd
Ebene
01.2013 - 01.2015
Teller
BET ONLINE ltd
01.2010 - 01.2011
Specialist Desk Analyst
Orange Business Services Ltd
01.2018
Sales manager
LG STORE
01.2012
Customer service Representative
seloger.com
Education
Currently studying Project Management certifications and Computer applications -
01.2024
ITIL V3 AND Synergy foundation V6, AGILE Methodology (Orange learning) -
01.2023
Cisco Certified Network Associate Courses -
01.2020
Level 5 Diploma in Business Management Biz/IT Business School -
01.2013
CAMBRIDGE GENERAL CERTIFICATE OF EDUCATION -
01.2008
Microsoft office 365 (City Guilds) -
01.2008
Skills
Fully Computer literate in MS Office 365
Fluent in French and English (Both Written and Oral)
Good Coordinator, Good in dealing B to C and B To B relationship
Fast learner, Proactive, Motivated, optimist
Displays excellent interpersonal, technical, analytical skills, critical thinking, presentation skills and communication skills
Possesses strong leadership
Teamwork and problem-solving
CRM knowledge (ORACLE, CITRIX, SAP)
IT knowledge (Networking, basic troubleshooting and emerging Technology) ITILv3/ ITSM Foundation, Synergy foundation V6 in project management, CCNA, Google project management certification (on going)
Hobbies and Interests
Fitness/Gym
Football
World News
Nature adventures
Residentialaddress
Circonstance St Pierre
Telephone
4332717, 59202401
Maritalstatus
Single
Sex
Male
Personal Information
Date of Birth: 12/19/90
Timeline
Specialist Desk Analyst
Orange Business Services Ltd
01.2018
Expert & Coach, Supervisor, Claims handler
Allianz Worldwide Partners
01.2015 - 01.2018
Telemarketing and Technical Support
Eurocrm ltd
01.2013 - 01.2015
Sales manager
LG STORE
01.2012
Teller
BET ONLINE ltd
01.2010 - 01.2011
Customer service Representative
seloger.com
Currently studying Project Management certifications and Computer applications -
ITIL V3 AND Synergy foundation V6, AGILE Methodology (Orange learning) -
Cisco Certified Network Associate Courses -
Level 5 Diploma in Business Management Biz/IT Business School -
CAMBRIDGE GENERAL CERTIFICATE OF EDUCATION -
Microsoft office 365 (City Guilds) -
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