Marie Stephanie AUGUSTIN-FERRÉ
Quatre Bornes
Summary
Results-oriented professional with a strong work ethic and a proven ability to adapt to change. Demonstrated success in fostering teamwork and collaboration, driving customer satisfaction, and achieving organizational objectives. Motivated by challenges and dedicated to delivering tangible outcomes.
Overview
31
31
years of professional experience
Work History
Chargée de Projet
Precigraph Ltd
08.2008 - Current
- Company Overview: Printing Company
- -Promote efficiently the image, products & services of the company
- -update client database
- -Generate sales from existing customers and by prospecting new ones
- -Manage information for, and work on quotations, follow up of orders & production schedules
- -Ensure customer satisfaction, building relationships and participate in & follow up of marketing strategies
- Printing Company
Marketing Executive
B-Line Group Co. Ltd
06.2006 - 03.2008
- Company Overview: Management company of restaurants/food outlets: Haveli, Namaste, Tikka Massala, Zen resto, Ty Brez & La Brez
- -monitor sales outcome
- -work on branding of the business units
- -coordinate with the managers/supervisors of the business units
- -identify the marketing tools for print, internet, television & radio & liaise with advertising agency, graphic designer, printing company & other marketing suppliers
- -work on brochures & marketing materials for all business units
- -perform other administrative duties
- -marketing through personal meetings & networking
- Management company of restaurants/food outlets: Haveli, Namaste, Tikka Massala, Zen resto, Ty Brez & La Brez
Commercial Secretary
ABC Autotech Ltd/ ABC Motors
09.2003 - 05.2006
- Company Overview: Posted to Sales department of Alfa Romeo/Fiat/Luxury department
- -perform administrative duties such as manage databases, create presentations for the Sales Manager, performing research as to competitors products & prices
- -attend meetings such as sales meetings, operations and any other meetings involving the department
- -prepare & coordinate sales orders for cars with the car supplier
- -prepare minutes of meeting for management meeting of the group as may be assigned
- -provide & ensure sales representations in the absence of sales representatives
- -involve in events such as Motor Show & Test drive
- Posted to Sales department of Alfa Romeo/Fiat/Luxury department
Sales & Marketing Executive
e-telephone Ltd (ex Norcom Services)
12.2001 - 08.2003
- Company Overview: Involved in selling net2phone international prepaid cards & other net2phone accessory products
- -presentation of company’s products to potential customers
- -selling of the products with a minimum sales targets per month
- -ensure that transactions & complaints are dealt within a period of time
- -handling cash payments from clients & balancing of accounts on a daily basis
- Involved in selling net2phone international prepaid cards & other net2phone accessory products
Executive Officer
Mauritius Broadcasting Corporation (MBC)
03.1995 - 12.2001
- -perform administrative duties
- -provide secretarial support to Sales & Marketing Manager
- -monitor all advertising materials to be broadcasted either on TV or Radio
- -support to sales team
Production Assistant - Television
Mauritius Broadcasting Corporation (MBC)
02.2000 - 08.2000
- -assist TV producers in production or recording of TV programmes :
- -ensure a correct timing of the TV prog before recording or broadcast live
- -prepare cue sheets
- -type the generics of the TV programmes
- -assist editors in editing the programmes
Agent d’Accueil
Mauritius Broadcasting Corporation (MBC)
01.1995 - 01.2000
- -Liaise with all departments to carefully manage their flow of visitors/customers/clients
- -deal with visitors & callers efficiently & courteously
- -operate telephone switchboard
- -collect & process data & documentation when assigned
- -carry out Public Relations duties
Bank Clerk
State Bank of Mauritius (SBM)
02.1994 - 03.1994
- Company Overview: Rodrigues Branch
- -opening of accounts
- -handling deposits and withdrawals
- -providing excellent customer service in processing transactions
- -performing other clerical duties as may be assigned by the Bank Manager
- Rodrigues Branch
Education
Professional Diploma in Marketing - Marketing Research & Information, Marketing Planning, Marketing Communications, Marketing Management in Practice
CIM – UK
01.2007
Professional Certificate in Marketing - Marketing Fundamentals, Marketing Environment, Marketing In Practice, Customer Communications
CIM – UK
01.2006
Higher School Certificate - Economics, Accounting, Mathematics, General paper, French
Rodrigues College
01.1993
School Certificate - English, Economics, French, Mathematics, Add Maths, Commerce, Accounts
Rodrigues College
01.1991
Skills
- Versed in MS Excel, MS Word, Outlook, MS PowerPoint, and ChatGPT
- Valid Driving License
- Project development
- Customer relations
- Relationship building
- Performance improvements
- Team collaboration
Languages
- English, Fluent
- French, Fluent
Extracurricular Activities
Cinema Sports – Gym Tai Chi Yoga & Meditation Reading
Freelanceactivities
- 11/01/06, Coordination of Hostesses - Mastercard Board Meeting at St Geran Hotel (Contract)
- 12/01/02, Organise fashion Show (International Jockeys Day) for MTC
- 12/01/01, Organise fashion Show (International Jockeys Day) for MTC
- 1994-2001, Model at Haseena Model Agency
Personal Information
- Number of Children: 2
- Date of Birth: 05/30/75
- Marital Status: Married
Timeline
Chargée de Projet
Precigraph Ltd
08.2008 - Current
Marketing Executive
B-Line Group Co. Ltd
06.2006 - 03.2008
Commercial Secretary
ABC Autotech Ltd/ ABC Motors
09.2003 - 05.2006
Sales & Marketing Executive
e-telephone Ltd (ex Norcom Services)
12.2001 - 08.2003
Production Assistant - Television
Mauritius Broadcasting Corporation (MBC)
02.2000 - 08.2000
Executive Officer
Mauritius Broadcasting Corporation (MBC)
03.1995 - 12.2001
Agent d’Accueil
Mauritius Broadcasting Corporation (MBC)
01.1995 - 01.2000
Bank Clerk
State Bank of Mauritius (SBM)
02.1994 - 03.1994
Professional Diploma in Marketing - Marketing Research & Information, Marketing Planning, Marketing Communications, Marketing Management in Practice
CIM – UK
Professional Certificate in Marketing - Marketing Fundamentals, Marketing Environment, Marketing In Practice, Customer Communications
CIM – UK
Higher School Certificate - Economics, Accounting, Mathematics, General paper, French
Rodrigues College
School Certificate - English, Economics, French, Mathematics, Add Maths, Commerce, Accounts
Rodrigues College
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