Kaleivani Munusami
Curepipe
Summary
Dynamic Marketing Coordinator with proven expertise in driving revenue and bookings for Constance Hospitality Management Ltd through effective negotiation and partner relationship management. Excelled in interdepartmental collaboration and strategic sales planning, showcasing exceptional customer service and Microsoft Office proficiency. Achieved significant performance improvements by leveraging analytical skills and creative marketing strategies.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Marketing Coordinator
Constance Hospitality Management Ltd
Flacq
09.2021 - Current
- Collaboration with the Sales Manager: Issue contracts, design flash sales, and manage 11 hotels in the Indian Ocean.
- Corporate Deal Negotiation: Negotiate and manage corporate deals with key partners to drive revenue and bookings.
- Tour Operator & Partner Relationship Management: Work closely with tour operators & DMC's issue contracts, and maintain strong, mutually beneficial relationships.
- Promotions and Campaign Coordination: Coordinate with partners to ensure the smooth execution of promotions and campaigns.
- Sales Strategy Development: Assist in developing innovative sales strategies to increase bookings and revenue across Constance Hotels' properties.
- Performance Reporting & Analytics: Asssit in tracking and report on partner performance, room night production, and other key statistics.
- Cross-Department Collaboration: Align marketing strategies with sales goals, collaborating with the Sales Manager and the marketing team.
- Marketing Support: Assist with day-to-day marketing tasks and administrative duties.
- Brainstorming and Product Development: Participate in brainstorming sessions to generate new product or service ideas.
- Presentations: Assist in creating presentations for TO's.
Event Coordinator
Ebene
02.2018 - 02.2019
- Was assigned as event coordinator
Intern
YU Lounge Mauritius LTD
Plaine Magnien
12.2018 - 01.2019
- One month in the aviation industry, handled VIPS guests
- Check-in and check-out of guests for flights
- Drop off at the airport
- Had a 1 day internship with the operation department, handled guests luggage
- Organized private transfers from lounge to airport
- Handled guests complaints
- A full day internship in the sales and marketing department
Intern in the Data and Contracting Department
Connections DMC Tourism Management
Floreal
05.2018 - 09.2018
- Internship of 5 months in the Data department
- Loading and testing of hotels, transfers contracts
- Special offers template
- Follow-up with hotels on contractual rates
- Hotel visits
- PowerPoint presentation for Connections client
- Got the opportunity to work as part-timer at Connections during my university course
- (As from Sept 2019 - February 2020)
- Work in both Data and Contracting department and also help the Sales department
Intern
Four Seasons Resort Anahita
Beau Champ
10.2017 - 01.2018
- Handled internal and external calls
- Handled guests complaints
- Follow-up with guests with a guest relation officer
- Helped in organizing a client wedding anniversary
- Observed how to make billing procedures of guests
- Did a 1-day internship in the spa, fitness centre and at the four seasons golf
Education
License en tourisme -
MCCI Business School
Ebene10.2020
Diploma in Tourism Management -
Ecole Hoteliere sir Gaetan Duval
Ebene06.2019
Skills
- Effective Time Management
- Customer service
- Microsoft Office
- Customer Relations
- Adobe Premiere Pro
- Flexibility and adaptability
- Interdepartmental collaboration
- Team leadership
- Marketing collateral creation
- Verbal and written communication
- Planning and coordinating
Accomplishments
- Most regular student, 06/30/16
Hobbies and Interests
- Badminton
- Netflix
- Music
Extracurricular Activities
Job Fair, MITD, Ebene, Mauritius, 02/01/18, 02/28/19, Event Coordinator
References
- Deeksha Cowlessur, Connections DMC Tourism Management, 696 9933
- Aurelie Pitot, Connections DMC Tourism Management, 696 9933
Certification
- La Certification Voltaire, 08/31/20
- German A1 Examination, 05/31/19
- German A2 for Hoteliers Examination, 05/31/2019
- Compliance Training May 2023
- World Education Services Issued Feb 2024Verified International Academic QualificationsVerified International Academic Qualifications
Languages
English
First Language
French
Upper Intermediate (B2)
B2
German
Elementary (A2)
A2
Chinese (Mandarin)
Beginner (A1)
A1
References
References available upon request.
Timeline
Marketing Coordinator
Constance Hospitality Management Ltd
09.2021 - Current
Intern
YU Lounge Mauritius LTD
12.2018 - 01.2019
Intern in the Data and Contracting Department
Connections DMC Tourism Management
05.2018 - 09.2018
Event Coordinator
02.2018 - 02.2019
Intern
Four Seasons Resort Anahita
10.2017 - 01.2018
- La Certification Voltaire, 08/31/20
- German A1 Examination, 05/31/19
- German A2 for Hoteliers Examination, 05/31/2019
- Compliance Training May 2023
- World Education Services Issued Feb 2024Verified International Academic QualificationsVerified International Academic Qualifications
License en tourisme -
MCCI Business School
Diploma in Tourism Management -
Ecole Hoteliere sir Gaetan Duval
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