Jacobus Valentyn
Curepipe
Summary
Seasoned professional in general and operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Director
Blackbird Petroleum
Cape Town
07.2007 - 05.2019
- Directed operations to improve efficiency and increase profit margins.
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
- Managed crisis situations to minimize impact on operations and reputation.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Prepared staff work schedules and assigned team members to specific duties.
- Monitored market conditions and competitor activities to inform business decisions.
- Implemented systems for tracking progress on key initiatives or projects.
- Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
- Led cross-functional teams to drive project completion within budget and deadlines.
- Conducted regular meetings with department heads to review progress on strategic initiatives.
- Negotiated high-value contracts with vendors and partners to optimize resource allocation.
- Enhanced customer satisfaction through the development of service improvement initiatives.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Negotiated agreements with external partners such as contractors or consultants.
- Developed policies and procedures to ensure compliance with corporate standards.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Structured HR consulting services to support clients during organizational developments and changes.
- Established relationships with vendors and suppliers to secure favorable terms for materials or services.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Served as a public spokesperson at industry events or conferences.
- Cultivated strong relationships with customers by responding promptly to inquiries or complaints.
- Coordinated with regulatory bodies to ensure compliance with laws and standards.
- Monitored progress by establishing plans, budgets and measuring results.
- Mitigated business risks by working closely with staff members and assessing performance.
- Implemented campaigns and promotions to help with developing goods and services.
- Managed budgeting and financial planning processes for the organization.
- Implemented successful business strategies to increase revenue and target new markets.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Managed inventory and supplies to ensure materials were available when needed.
- Prioritized and organized tasks to efficiently accomplish service goals.
Depot Manager
Mobil SA
Vredenburg
04.1998 - 08.2006
- Resolved customer complaints promptly in a professional manner while ensuring that all relevant parties were kept informed throughout the process.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Drafted monthly reports on customer issues resolution status along with other operational metrics such as time spent per shipment delivery or pick up process.
- Negotiated contracts with suppliers for goods needed for daily operations such as fuel, lubricants, parts, supplies .
- Implemented quality control measures to uphold company standards.
- Ensured compliance with federal regulations related to hazardous materials transportation via railcar or trucking services.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Coordinated loading and unloading activities at the depot by monitoring freight movement, assigning tasks to dock workers, and verifying accuracy of paperwork.
- Developed and implemented procedures for efficient workflow in all areas of the depot.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Implemented strategies to reduce costs associated with labor overtime expenses while maintaining quality standards throughout the operation processes.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Conducted regular staff meetings to review performance, discuss new policies and procedures, and address employee concerns.
- Established relationships with customers by providing timely responses to inquiries regarding order status updates or product information.
- Delegated work to staff, setting priorities and goals.
- Supervised staff to ensure compliance with safety regulations and customer service standards.
- Managed daily operations of the depot, including personnel management, scheduling and inventory control.
- Inspected vehicles prior to each shift start for mechanical problems or other potential safety hazards.
- Maintained accurate records of incoming and outgoing shipments as well as any discrepancies between actual receipts or deliveries and paperwork.
- Monitored driver hours-of-service logs for compliance with DOT regulations; investigated incidents involving drivers in accordance with company policy.
- Performed regular inspections of facility equipment to ensure proper functioning and compliance with OSHA standards.
- Completed day-to-day duties accurately and efficiently.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked effectively in team environments to make the workplace more productive.
Police Sergeant
South African Police
Cape Town
03.1986 - 02.1998
- Interpreted laws, regulations, policies and procedures to subordinates.
- Monitored serving of warrants and assisted in making required arrests.
- Reviewed incident reports prepared by subordinate officers for accuracy and completeness prior to submission.
- Advised commanding officers on weapons operations, capabilities and unforeseen operational problems.
- Performed supervisory duties such as developing goals, evaluating job performance, approving leave requests and maintaining discipline.
- Collaborated with divisional commanders to maintain consistency in all operations.
- Collaborated with outside agencies to ensure effective law enforcement services were provided to citizens.
- Trained and mentored staff on correct procedures to maximize efficiency and protect public trust.
- Supervised crowds at busy events and provided security services to prevent injuries.
- Maintained records of case dispositions, arrests made by assigned personnel and other relevant data points.
- Attended court hearings related to criminal cases involving subordinate officers.
- Responded to emergency calls for service as needed.
- Prepared written reports detailing investigative activities and findings.
- Assigned, coordinated and reviewed the work of police officers.
- Reviewed paperwork and case files submitted by subordinate officers to verify accuracy and conformance to strict policies.
- Responded quickly to calls, questions and complaints from citizens to help in various situations.
- Conducted regular staff meetings to discuss current events and issues.
- Evaluated the performance of assigned personnel through observation, review of reports and other methods.
- Updated and maintained databases with current information.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Maintained updated knowledge through continuing education and advanced training.
- Achieved cost-savings by developing functional solutions to problems.
- Operated equipment and machinery according to safety guidelines.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
High School Diploma -
Vredenburg High School
Vredenburg12-1985
Some College (No Degree) - Policing
SA Police College
PretoriaSkills
- Incident reporting
- Policy interpretation
- Weapons operations
- Crowd management
- Record keeping
- Interagency collaboration
Languages
Afrikaans
First Language
English
Proficient (C2)
C2
Affiliations
- Sport
- Reading
- Swimming
Certification
- High school certificate
- Driver's License / South African and Mauritian
- Police accreditation certification
Timeline
Director
Blackbird Petroleum
07.2007 - 05.2019
Depot Manager
Mobil SA
04.1998 - 08.2006
Police Sergeant
South African Police
03.1986 - 02.1998
High School Diploma -
Vredenburg High School
Some College (No Degree) - Policing
SA Police College
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