Summary
Overview
Work History
Education
Skills
Hobbies
Accomplishments
Timeline
Generic

Drishti Ramsurn

Curepipe

Summary

Professional with many years of experience in back office operations within the Offshore Banking sector and Corporate Business services. Proven ability to deliver high-quality work while effectively solving problems and collaborating with teams. Strong digital skills complemented by a methodical approach to complex tasks. Quick learner with a focus on continuous improvement and operational efficiency.

Overview

16
16
years of professional experience

Work History

Senior 1 - Client Services

Vistra Global Services (Mauritius) Ltd
07.2024 - Current
  • Manage periodic KYC reviews for the UK desk, ensuring full compliance with regulatory requirements and adherence to SLAs through effective stakeholder engagement and coordination with location teams.
  • Conduct comprehensive Customer Due Diligence (CDD) checks for loan agency transactions, liaising closely with clients, compliance teams, and internal stakeholders across UK and Luxembourg to facilitate smooth onboarding and contrating parties' due diligence.
  • Provide leadership and support within the Vscreen team by mentoring junior staff, delivering training sessions, and serving as the primary point of contact for knowledge sharing and operational guidance.
  • Perform quality control checks on screening tasks, analyze data to identify trends, provide actionable recommendations, and implement remedial actions to enhance process accuracy and efficiency.

Senior Administrator

Praxis Group - Mauritius
Vivea BusinessPark, Moka
11.2022 - 06.2025
  • Review of CDD documentation and liaising with Trust Administrators team in Guernsey to rectify inconsistencies with internal AML guidelines and GFSC regulatory guidelines.
  • Identification and verification of related parties for potential new businesses Praxis is onboarding - Setting up of client profiles and all related parties for Corporate/individual/Trusts/Charities etc - Building CDD profiles on Internal systems to present to compliance for acceptance- Taking action on any Compliance points raised re missing CDD.
  • Continuous mentoring of juniors and knowledge sharing with peers and seniors in relation to CDD procedures.
  • Delivering on projects related to continuous enhancements of internal systems.
  • Compiling of weekly STATS for presentation to management.
  • Preparing of various weekly and monthly reports to support client-facing Teams in onshore jurisdictions.

Senior Administrator

Butterfield (Mauritius) Limited
10.2018 - 05.2019
  • Senior Operations Analyst - Back office tasks / Client data control
  • Reconciliations - Ledger to statements, reports, investigation
  • Pricing - Daily reports and chasing
  • Coaching of junior staff.

Senior Operations Analyst

Deutsche Bank (Mauritius) Ltd
02.2016 - 10.2018
  • Supervision of the Static Data Maintenance, Securities & Pricing processes
  • Ledger to statements' reconciliations and investigations
  • Participation in business projects such as Business Continuity Management and application enhancements
  • Built good relationship with offshore and local team members
  • Coaching of junior staff members.

Operations Analyst

Deutsche Bank (Mauritius) Limited
03.2009 - 02.2016
  • Processing of account openings, security setups, pricing related tasks
  • Monitoring and responding to email queries in a timely manner to maintain high service level
  • Provide back office support to offshore teams in Jersey, Guernsey and Cayman Islands.

Education

Bachelor of Science - Management

Open University of Mauritius

Diploma in International Financial Administration. (ICSA) -

ICSA

Certificate in International Financial Administration. (ICSA) -

ICSA

O level/A level -

Renganaden Seeneevasen SSS

Skills

  • Keen learner
  • Methodical problem solving
  • Attention to detail
  • Negotiation and analysis
  • Empathetic team player
  • Proactive mindset
  • Skilled communicator

Hobbies

  • Cooking
  • Sightseeing
  • Enthusiast traveller
  • Music

Accomplishments

  • Nominated for the Progress on the Inside Award in recognition of contributions and leadership within the Vscreen team.
  • Nominated for the Progress on the Outside Award in recognition of significant contributions and positive impact within operations.

Timeline

Senior 1 - Client Services

Vistra Global Services (Mauritius) Ltd
07.2024 - Current

Senior Administrator

Praxis Group - Mauritius
11.2022 - 06.2025

Senior Administrator

Butterfield (Mauritius) Limited
10.2018 - 05.2019

Senior Operations Analyst

Deutsche Bank (Mauritius) Ltd
02.2016 - 10.2018

Operations Analyst

Deutsche Bank (Mauritius) Limited
03.2009 - 02.2016

Bachelor of Science - Management

Open University of Mauritius

Diploma in International Financial Administration. (ICSA) -

ICSA

Certificate in International Financial Administration. (ICSA) -

ICSA

O level/A level -

Renganaden Seeneevasen SSS
Drishti Ramsurn