Summary
Overview
Work History
Education
Skills
Roles And Responsibilities
References
Timeline
Generic

Devarshinni Bye Changea Valaydon

Beau-Bassin

Summary

To bring forward my expertise and skills acquired in my past experiences and studies to bring a positive input in a prestigious organization and be a successful woman by making the organization achieve success and profit.

Overview

7
7
years of professional experience

Work History

Business Processing

SBM Bank
09.2023 - Current

Cards Sales Representative

Total Energy
12.2022 - 09.2023

Cards Customer Solutions Clerk

Mauritius Commercial Bank
09.2021 - 05.2022

Customer Service Agent

Rennel Limited (Federal Express)
09.2018 - 06.2020

Credit Controller

Global Servicing Activities Ltd (Credit Agricole Leasing and Factoring)
01.2018 - 09.2018

Event coordinator

Casela World of adventure
08.2016 - 01.2017

Education

Chartered Governance Professional - Chartered Governance Professional

The Chartered Governance Institute UK & Ireland
07.2023

Bachelor of Arts: Communication -

University of Technology Mauritius
01.2018

Higher School Certificate -

Jean Marie Frank Richard SSS
01.2015

School Certificate -

Jean Marie Frank Richard SSS
01.2012

Skills

  • Team player
  • Strong leadership skills
  • Copywriting
  • Extremely organized
  • Self-motivated
  • Strong verbal and nonverbal communication skill
  • Good with an audience
  • Conflict resolution
  • Extremely punctilious and meticulous
  • Microsoft Office
  • Adobe Photoshop

Roles And Responsibilities

  • Developed a successful sales program for weddings and events
  • Assisted customers in the selection of products
  • Maintained contact and followed up on problems that required special handling
  • Provided marketing support by making outbound sales calls for special promotions
  • Reduced Debts and DSO to a Target Minimum per month. Ensured all receipts and credits are correctly allocated.
  • Established communications with clients to ensure timely payment
  • Ensured issues and queries were dealt with promptly and professionally.
  • Managed customer accounts by ensuring any issues and queries were dealt with professionally and resolved quickly & efficiently ensuring no Payment Delays

References

  • Mr, Jerome Planel, Card Operations Manager at MCB Group, 202 6060
  • Mr Girish Mundhill, Contact centre lead - SBM Bank Mauritius, 207 0111

Timeline

Business Processing

SBM Bank
09.2023 - Current

Cards Sales Representative

Total Energy
12.2022 - 09.2023

Cards Customer Solutions Clerk

Mauritius Commercial Bank
09.2021 - 05.2022

Customer Service Agent

Rennel Limited (Federal Express)
09.2018 - 06.2020

Credit Controller

Global Servicing Activities Ltd (Credit Agricole Leasing and Factoring)
01.2018 - 09.2018

Event coordinator

Casela World of adventure
08.2016 - 01.2017

Chartered Governance Professional - Chartered Governance Professional

The Chartered Governance Institute UK & Ireland

Bachelor of Arts: Communication -

University of Technology Mauritius

Higher School Certificate -

Jean Marie Frank Richard SSS

School Certificate -

Jean Marie Frank Richard SSS
Devarshinni Bye Changea Valaydon