To bring forward my expertise and skills acquired in my past experiences and studies to bring a positive input in a prestigious organization and be a successful woman by making the organization achieve success and profit.
Overview
7
7
years of professional experience
Work History
Business Processing
SBM Bank
09.2023 - Current
Cards Sales Representative
Total Energy
12.2022 - 09.2023
Cards Customer Solutions Clerk
Mauritius Commercial Bank
09.2021 - 05.2022
Customer Service Agent
Rennel Limited (Federal Express)
09.2018 - 06.2020
Credit Controller
Global Servicing Activities Ltd (Credit Agricole Leasing and Factoring)
01.2018 - 09.2018
Event coordinator
Casela World of adventure
08.2016 - 01.2017
Education
Chartered Governance Professional - Chartered Governance Professional
The Chartered Governance Institute UK & Ireland
07.2023
Bachelor of Arts: Communication -
University of Technology Mauritius
01.2018
Higher School Certificate -
Jean Marie Frank Richard SSS
01.2015
School Certificate -
Jean Marie Frank Richard SSS
01.2012
Skills
Team player
Strong leadership skills
Copywriting
Extremely organized
Self-motivated
Strong verbal and nonverbal communication skill
Good with an audience
Conflict resolution
Extremely punctilious and meticulous
Microsoft Office
Adobe Photoshop
Roles And Responsibilities
Developed a successful sales program for weddings and events
Assisted customers in the selection of products
Maintained contact and followed up on problems that required special handling
Provided marketing support by making outbound sales calls for special promotions
Reduced Debts and DSO to a Target Minimum per month. Ensured all receipts and credits are correctly allocated.
Established communications with clients to ensure timely payment
Ensured issues and queries were dealt with promptly and professionally.
Managed customer accounts by ensuring any issues and queries were dealt with professionally and resolved quickly & efficiently ensuring no Payment Delays