Denis Marian
Quatre-Bornes
Summary
Dynamic Operations Manager with a proven track record at Veranda Tamarin, excelling in leadership and guest experience. Expert in operational efficiency and compliance, I drive team performance and enhance service quality, ensuring exceptional outcomes. Adept at conflict resolution, I foster a collaborative environment that consistently meets and exceeds guest expectations.
Overview
18
18
years of professional experience
Work History
Operations Manager
Veranda Tamarin
07.2023 - Current
Operations Manager
Voilà Bagatelle
03.2021 - 07.2023
Front Office Manager
Voilà Bagatelle
06.2018 - 03.2021
Duty Manager
Voilà Bagatelle
11.2012 - 06.2018
Senior Front Office Assistant
The Oberoi Mauritius 5*Luxury Collection
09.2011 - 06.2012
Host/Guest Service Agent
One & Only The Palm Dubai 5*Luxury Collection (Opening Team)
10.2010 - 08.2011
Senior Receptionist
La Pirogue Mauritius 4*
06.2007 - 10.2010
Education
MDP -
Charles Telfair
MokaFront Office Operations -
EH Sir Gaetan Duval
EbeneHSC -
Sir A.R Osman SSS
PheonixSkills
- Leadership & People Management
- Operational Expertise
- Guest Experience
- Compliance & Risk Management
Languages
English
First Language
French
Advanced (C1)
C1
Accomplishments
- 10 years of service - Voilà Bagatelle
Volunteer Experience
- Treasurer - Trochetia SEN School
Interests
- Leadership Development and Coaching
- Sports and team activities
- Community Service and Volunteerism
Timeline
Operations Manager
Veranda Tamarin
07.2023 - Current
Operations Manager
Voilà Bagatelle
03.2021 - 07.2023
Front Office Manager
Voilà Bagatelle
06.2018 - 03.2021
Duty Manager
Voilà Bagatelle
11.2012 - 06.2018
Senior Front Office Assistant
The Oberoi Mauritius 5*Luxury Collection
09.2011 - 06.2012
Host/Guest Service Agent
One & Only The Palm Dubai 5*Luxury Collection (Opening Team)
10.2010 - 08.2011
Senior Receptionist
La Pirogue Mauritius 4*
06.2007 - 10.2010
MDP -
Charles Telfair
Front Office Operations -
EH Sir Gaetan Duval
HSC -
Sir A.R Osman SSS
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