Chiowa George Cletus
Quatre Bornes
Summary
Motivated and detail-focused candidate with strong communication and problem-solving abilities to enhance guest satisfaction and streamline operations. Skilled in computer usage and maintaining high standards of cleanliness, consistently achieving positive outcomes in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Bartender Assistant /Beach Staff Member
Oberoi Hotels & Resorts
04.2024 - 10.2024
- Supported bartenders with essential tasks, resulting in more efficient bar operations.
- Utilized strong multitasking skills to efficiently manage multiple priorities during peak hours.
- Stocked and maintained bar inventory, ensuring adequate supplies for busy shifts.
- Assisted with opening and closing procedures, maintaining a clean and organized workspace.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Enhanced customer satisfaction by providing timely assistance and addressing their needs at the beach.
- Collaborated with team members to coordinate daily operations efficiently.
- Provided exceptional customer service by greeting guests warmly and answering inquiries promptly.
- Reported maintenance issues promptly to ensure proper functioning of all facilities and equipment.
Housekeeping
VERANDA
01.2024 - 03.2024
- Collaborated with housekeeping staff to ensure timely room turnover and cleanliness, enhancing overall guest experience.
- Facilitated smooth communication between front desk and housekeeping, optimizing room readiness.
- Maintained cleanliness of the residential facility by performing routine housekeeping tasks as needed.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Reduced guest complaints by promptly addressing and resolving housekeeping issues.
Pharmacy Dispenser
Billadams
06.2023 - 11.2023
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Educated patients about possible drug interactions and gave special administration instructions.
- Managed drug and supply inventories, ensuring accurate record-keeping and preventing diversion or theft.
Waiter
HILTON
01.2023 - 05.2023
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.
- Assisted in training new waitstaff, sharing best practices and improving overall team performance.
Education
Bachelor of Science - Information Technology
Amity Institute of Higher Education
Pierrefonds01-2024
High School Diploma -
Ocean Spring
Lagos Nigeria01-2017
Skills
- Efficient multitasking
- Customer service
- Time management
- Problem-solving abilities
- Attention to detail
- Excellent communication
- Computer skills
- Adaptability and flexibility
- Cash handling
- Interpersonal skills
- Professionalism
- Physical stamina
Languages
English
Proficient
C2
Timeline
Bartender Assistant /Beach Staff Member
Oberoi Hotels & Resorts
04.2024 - 10.2024
Housekeeping
VERANDA
01.2024 - 03.2024
Pharmacy Dispenser
Billadams
06.2023 - 11.2023
Waiter
HILTON
01.2023 - 05.2023
Bachelor of Science - Information Technology
Amity Institute of Higher Education
High School Diploma -
Ocean Spring
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